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Delivery Information

Placing an Order:

Delivery

Delivery fee includes equipment pickup on the following business day between 9am5pm. *Note: any deliveries on Friday would be picked up the following Monday. Please ensure equipment is ready for pick up. Additional fees will apply for multiple trips. Same day equipment pick up is available for an additional charge. 


Pick Up

Our pick up location is located at our head office at 8286 Sherbrooke St. Vancouver. Pickup is available Monday – Friday between 8am-4pm. Pick up may be coordinated at our café locations, additional charges may apply. 


Order Cut-Off

Orders must be placed by 2pm for following day delivery for sandwiches, salads and dessert. A minimum of 48 hours notice is always appreciated for certain hot food items, platters, canapes or specialty items. We will do our best to accommodate your requests!


Allergies

We are pleased to accommodate allergies and dietary restrictions. As we are not a nutfree facility, we will do our best to avoid cross-contamination. *Please note: Truffles Fine Foods will not be held liable for adverse reactions to our menu offerings. 


Payment Methods

Truffles Fine Foods accepts cheque, Visa, Mastercard or American Express. Alternatively ask about our EFT options. Final payment by credit card is subject to a 2% processing fee. Please fill out the credit card authorization form attached to our proposals or give us a call. 

Cheques should be mailed to or dropped off to 8286 Sherbrooke St, Vancouver, BC, V5X 4R6.

All final balances are due upon receipt. If not paid within 30 days, the credit card on file will automatically be charged.

Delivery Zones

Truffles’ delivery zones are as follows:

Zone 1: Vancouver, Richmond, Burnaby, New Westminster…………………………………..$30
Zone 2: North & West Vancouver, Tri-City Area, Surrey, Delta, Tsawwassen.…..…$60
Zone 3: Langley, White Rock, Pitt Meadows, Mission, Abbotsford..………..…..………..$100 

Same Day Pick Up Additional Charge
Zone 1 = $75
Zone 2 = $100
Zone 3 = $130 

Delivery Hours: 

Monday – Friday: 8am – 5pm
Saturday: 8am – 4pm
Sunday: Please contact our sales team 

We request a 30-minute window for all deliveries
Deliveries outside of our regular hours may be subject to additional fees and minimums 

Delivery Minimums: 

Monday – Saturday - $400 on food and beverage per delivery
Sunday - $600 on food and beverage per delivery